(251) 675-1257

5502 Old Highway 43, Satsuma, AL 36572

7:30AM until 4:30PM Mon - Thurs, 7:30AM until 11:30AM Fri

GENERAL

Statement

We strive to provide water and wastewater services at the highest level of quality at the most economical means attainable and instill confidence within our customers, demonstrating assurance that the decisions made by the Board are made with the best interests of our customers in minds.

MISSION

Statement

The mission of the Board is to protect the public health and environment by providing, (1) abundant, affordable and high quality drinking water; (2) environmentally sound and affordable wastewater treatment and disposal; and (3) efficient, reliable, and courteous service. This mission serves as the foundation for the Board's operational and financial initiatives of the departments and functions, and performance development for employees and systems

Water Bills

WATER BILLS ARE MAILED ON THE 1ST OF EACH MONTH AND ARE DUE UPON RECEIPT. A 10% LATE FEE IS ADDED ON THE 16TH AND CUT OFF IS ON THE 21ST. FAILURE TO RECEIVE YOUR BILL FROM THE POST OFFICE DOES NOT RELIEVE YOU OF YOUR PAYMENT OBLIGATION.

Garbage Service

A GARBAGE FEE OF $22.50 A MONTH IS INCLUDED ON YOUR WATER BILL. ANY QUESTIONS OR COMPLAINTS PERTAINING TO GARBAGE CALL SATSUMA PUBLIC WORKS 679-3182.  GARBAGE PICK UP IS TWICE A WEEK.

Contact Us If you have any questions that aren't answered on this web site, please feel free to contact us anytime. Call us at (251) 675-1257, e-mail us at info@satsumawater.com or use the Contact link located on this website. You may also complete the survey form located on this website.

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