BREAK LEAK ADJUSTMENT
POLICY: A ONE TIME CREDIT WILL BE ALLOWED WITHIN A 12 MONTH PERIOD IF THE CUSTOMER CAN DEMONSTRATE THAT THE EXCESSIVE WATER DID NOT ENTER THE SEWER SYSTEM. WE CAN NOT ADJUST WATER USAGE ONLY THE SEWER USAGE OF YOUR BILL. THE CUSTOMER MUST REQUEST ABATEMENT IN WRITING WITHIN 60 DAYS OF THE DATE OF THE EXCESSIVE BILL. YOU MUST PROVIDE A RECEIPT OF REPAIRS OR PARTS USED TO BE CONSIDERED FOR A LEAK ADJUSTMENT SEWER CREDIT.
DATE: ________________________ NAME: __________________________________
SERVICE ADDRESS: _________________________________________________________
CUSTOMER PHONE NUMBER:______________ CUSTOMER CELL NUMBER ___________
REASON FOR LEAK ADJUSTMENT REQUEST: ____________________________________
________________________________________________________________________________
DATE LEAK WAS DETECTED:____________ DATE LEAK WAS REPAIRED:____________
NAME AND NUMBER OF PERSON WHO MADE THE REPAIRS:_______________________
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CUSTOMER SIGNATURE: _____________________________________________________
RECOMMENDATION OF BOARD OF DIRECTORS
APPROVED ________________________________________________________________
DENIED_________________________________________________________________________
SEWER ADJUSTMENT AMOUNT______________________________________________________
COMMENTS:_____________________________________________________________________
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