NEW CUSTOMER INFORMATION     WATER BILLS ARE MAILED ON THE 1ST OF EACH MONTH AND ARE DUE UPON RECEIPT. A 10% LATE FEE IS ADDED ON THE  16TH AND CUT OFF IS ON THE 21ST.  FAILURE TO RECEIVE YOUR BILL FROM THE POST OFFICE DOES NOT RELIEVE YOU OF YOUR PAYMENT OBLIGATION.   THERE IS A VOLUNTARY $1.00 FIRE DONATION FEE INCLUDED ON THE WATER BILL UNLESS YOU CHOOSE TO DEDUCT FROM PAYMENT.   A GARBAGE FEE OF $18.50 A MONTH IS INCLUDED ON YOUR WATER BILL. ANY QUESTIONS OR COMPLAINTS PERTAINING TO GARBAGE CALL CITY HALL AT 675-1440   GARBAGE PICK UP IS TWICE A WEEK.   SCHEDULE:   WEST SIDE OF HIGHWAY 43                           TUESDAY/FRIDAY                            EAST SIDE SOUTH OF ORANGE AVE            TUESDAY/FRIDAY                            EAST SIDE NORTH OF ORANGE AVE             MONDAY/THUR   LEAF/LIMB- PICK UP SERVICE CURB SIDE - 675-1440 FOR SCHEDULE   MEDIACOM OFFICE IS LOCATED AT 5807 A HWY 43 NORTH   ALABAMA POWER IS LOCATED AT 1100 INDUSTRIAL PKWY, SARALAND   MOBILE GAS IS LOCATED AT 2828 DAUPHIN ST, MOBILE     BREAK LEAK ADJUSTMENT POLICY:  A ONE TIME CREDIT WILL BE ALLOWED WITHIN A 12 MONTH PERIOD IF THE CUSTOMER CAN DEMONSTRATE THAT THE EXCESSIVE WATER DID NOT ENTER THE SEWER SYSTEM. WE CAN NOT ADJUST WATER USAGE ONLY THE SEWER USAGE OF YOUR BILL. THE CUSTOMER MUST REQUEST ABATEMENT IN WRITING WITHIN 60 DAYS OF THE DATE OF THE EXCESSIVE BILL. YOU MUST PROVIDE A RECEIPT OF REPAIRS OR PARTS USED TO BE CONSIDERED FOR A LEAK ADJUSTMENT SEWER CREDIT.